Internet orders are processed within 2-3 business days. Orders are processed and shipped on business days only. Weekends and major holidays are not included in the processing time. Please make sure that the shipping address is correct when you place your order. Once the order has been dispatched we are unable to redirect it. HYALIN´s products are delivered by Iceland Post. Unfortunately, we are currently unable to accept orders to be shipped to destinations outside Iceland.
DELIVERIES WITHIN ICELAND
Shipping delivery methods and prices are based on the total value of the customer's order and the delivery location. If the total order value is ISK 15.000 or more you will receive delivery with Iceland Post for free. If the total order value is less than ISK 15.000 delivery with Iceland Post costs ISK 1.500.
Unfortunately, we are currently unable to accept orders to be shipped to destinations outside Iceland.
ICELAND POST STANDARD SHIPPING
Parcels are delivered to individuals and to businesses from Monday to Friday. The parcel will be delivered 1-2 days after posting.
HYALIN is not liable for any products damaged or lost during shipping. If you received your order damaged due to shipping, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.